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CHS Core Humanitarian Standard (CHS)
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Reaching Resilience
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Pictogrammme COMPAS COMPAS Method
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Course "Quality management in humanitarian action"

OBJECTIVES:

  • Understanding the different aspects of Quality in humanitarian action (history of Quality, overview of actors and issues involved);
  • Understanding the key concepts related to Quality and the principles of Quality assurance;
  • A good command of the Quality COMPAS method;
  • Understanding how to adopt a Quality assurance method.

CONTENT:

  • Introduction to the course;
  • Quality: why it is necessary and how it came to be adopted in humanitarian action;
  • Quality methods and concepts;
  • Drawing up a reference framework;
  • The Compass Rose: the quality reference framework of the COMPAS method;
  • Introduction to the Quality COMPAS method;
  • Introduction to the case study and the preliminary phase;
  • Conducting an initial assessment using the Quality COMPAS method;
  • Designing a project using the Quality COMPAS method;
  • The COMPAS Board;
  • Introduction to Monitoring and Evaluation;
  • Critical Event Monitoring;
  • Monitoring needs during the implementation of the project;
  • Evaluating a humanitarian project using the Quality COMPAS method;
  • Presentation of the Quality COMPAS associated services;
  • The different uses of the Quality COMPAS method;
  • Course evaluation and conclusion.

PRE-REQUISITES

  • Fluent in French (spoken and written).

NB: This course is also available in English and Spanish. Do not hesitate to contact us about these options.

PARTICIPANTS

Professionals from the aid sector currently in charge of projects and/or carrying out evaluations (e.g. Heads of Programmes, Heads of Projects, Heads of Evaluation, Quality Managers, etc.).

FURTHER READING

  • See Groupe URD’s activities related to Quality.