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Evaluating Terre des hommes’ Monitoring and Quality department in Mali
May - July 2016

Having been created just over a year ago, Terre des hommes’ Monitoring and Quality department in Mali has been evaluated by Groupe URD. This new department, created in March 2015, shows how important Terre des Hommes considers it to be to improve the quality and accountability of its programmes in Mali and elsewhere.

This evaluation, which began in mid-May, has continued till mid-July. It was part of a wider analysis and the development of a capacity building strategy for Terre des hommes Delegations for 2016-2020. It refered to the criteria of the Core Humanitarian Standard (CHS), developed at the end of 2014 with the aim of harmonizing existing humanitarian standards, and in which Groupe URD was directly involved.

Groupe URD’s mission has been to ensure that there was the correct balance between:

  • Inputs (human and financial resources dedicated to this new department, the institutional support that it receives, etc.);
  • New processes put in place (the functioning of the department and its activities, the distribution of roles and responsibilities with operational teams, etc.);
  • Outputs and impact – the results in terms of improving quality and accountability.

This mission stemmed from a desire to consolidate the results of Health and Protection programmes in Mali, by improving project management, monitoring, and accountability processes, and sharing and pooling good practices with other humanitarian actors.

The evaluation aimed to learn lessons and make recommendations to help build Terre des hommes’ capacity in terms of Quality & Accountability.