Based on a series of case studies, this operational research project aims to improve understanding of the mutual aid that takes place spontaneously in crisis situations and the relations between mutual aid networks and professional aid organisations. The aim will be to make operational recommendations both for individuals and organisations for before, during and after a crisis.
Following Groupe URD’s evaluation work in Ukraine in 2022 and 2023, it seemed appropriate to carry out a case study in this country, particularly in the Kharkiv area, where mutual aid involving citizens and municipal teams has been very strong since the start of the war and continues to be so with the evacuation of people from the frontline areas.